Multi-element modernisation
The House of Business Group offers flexible rental solutions in the heart of Budapest, within the walls of the city's most exclusive office buildings. It offers its clients a variety of schemes, whether it's a long-term office rental or just a few hours' use. The Group offers offices and meeting rooms in four different locations, with the option of a full service package.
House of Business solutions are ideal for those looking for flexibility and a quality environment, whether they are start-ups, SMEs or large corporations.
In addition to monthly, part-time and hourly rental options, the group also provides state-of-the-art office infrastructure and business support, so that clients can focus exclusively on their business.
The House of Business group has been challenged to provide seamless and fast IT services to its clients. The slowness of the system and the occasional errors the system produced were negatively impacting the customer experience and the efficient use of office space. Delays and technical barriers in accessing data often hindered clients' work, causing them time loss and frustration.
The essence of the solution
The solution lay in the construction of the entire low-current infrastructure, the full deployment of the network system, and secure and reliable IT services. An integrated system was installed at four different sites, including the low-current design, network infrastructure, firewalls, Wi-Fi network, servers and a complex monitoring solution.
This solution has enabled House of Business office buildings to be equipped with the latest technology, which not only supports fast and efficient working, but also guarantees security.
Firewalls and Wi-Fi network deployment ensure data integrity and network communication continuity. And servers and monitoring solutions constantly monitor the health of the system so that any problems can be detected immediately and quickly resolved.
The HOB Group thus provides flexibility and convenience to its customers not only in the physical space, but also in the digital space, where a reliable IT infrastructure is essential for smooth business operations. With the solutions we have delivered, the Group has been able to significantly increase customer satisfaction and strengthen its market position as a leader in technological innovation in the office space rental sector.
What makes the IT solutions provided to the House of Business group unique is the service-based tool and knowledge park. For each project, Gloster Infocommunications Plc. has provided solutions tailored to the specific needs of the tenant, whether it is a custom network configuration or specialised hardware tools.
As part of the management contract provided by Gloster, day-to-day IT management tasks such as change management, meeting the IT needs of new customers, or dismantling and reconfiguring the equipment used by those leaving are also part of the service. It is this kind of flexibility and responsiveness that makes Gloster an excellent partner for the House of Business group.
The services provided by Gloster are not limited to building the technical infrastructure, but also include operation and maintenance tasks to ensure that tenants can carry out their daily work without disruption. The solutions offered by Gloster allow the House of Business group's clients to focus fully on their business, while the maintenance and development of the IT infrastructure is in the hands of Gloster's team of experts.
Throughout our collaboration with the House of Business group, Gloster Infocommunications Plc. has paid particular attention to understanding the client's specific needs and tailoring our services. After the successful implementation of the first project, Gloster invested additional resources to further understand the client's business dynamics and to further refine our services.
This in-depth attention and high level of customer satisfaction ensured that Gloster was the partner of choice for future projects. This speed, flexibility and professionalism led the group to choose Gloster for further projects. The client's confidence and the close cooperation that has been established ensures that Gloster will continue to provide the House of Business Group with reliable IT solutions and services for future projects.
The future of the project
Working with the House of Business group, Gloster Infocommunications Plc. is constantly working to support the client's expansion plans throughout Budapest. The group aims to open new locations in the coming years, for which Gloster is already preparing preliminary plans and proposals to ensure that the IT infrastructure of the new locations is seamlessly integrated into the existing network.
There is also ongoing development at existing sites, with major extensions to the Roosevelt and Capital Square offices, and the MOM Park office extension currently under construction. Gloster aims to open two more new locations for the Group by 2024, always taking into account the needs of tenants and the specificity of the locations.
Future plans include modernising all large meeting rooms with smart devices to enhance the customer experience. In addition, Gloster is working to take IT services to an even higher level by providing end-users with a "plug and play" environment, where all the necessary tools and services are provided by Gloster, so that tenants only need to enter the office.
